Most helpful resources to get you started
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Find answers organised by topic
Getting started guide and user management essentials
Contact management, groups, custom fields, and self-service portals
Invoicing, credit notes, payments, and receivables tracking
Bank feeds, transactions, reconciliation, and Chart of Accounts
Payroll setup, timesheets, pay runs, STP compliance, and super payments
Financial statements, tax reports, and business analytics
Supplier bills, payables management, payments, and ABA batch processing
Frequently asked questions and quick answers about using Exacc
Get started with Exacc! Here are the most common questions from new users
Begin by signing up for an Exacc account and completing the Setup Wizard. This guides you through configuring your Chart of Accounts, GST settings, and financial year. Connect your bank feeds for automated transaction imports, add your contacts and products, then you're ready to create invoices and manage your business finances. The setup process is straightforward and designed to get you operational quickly.
Yes! Exacc supports importing data from spreadsheets (CSV, Excel) and other accounting platforms. You can import your Chart of Accounts, contacts, products, opening balances, and historical transactions. Our import wizard makes the process simple, or contact support for assistance with large data migrations.
Absolutely! Exacc is fully STP Phase 2 compliant. When you process payroll, employee payment information is automatically reported to the ATO in real-time. This includes salaries, PAYG withholding, and superannuation. Exacc handles all STP reporting requirements, ensuring your business stays compliant with Australian tax obligations.