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Quick Answers for New Users

Get started with Exacc! Here are the most common questions from new users

How do I start with Exacc?

Begin by signing up for an Exacc account and completing the Setup Wizard. This guides you through configuring your Chart of Accounts, GST settings, and financial year. Connect your bank feeds for automated transaction imports, add your contacts and products, then you're ready to create invoices and manage your business finances. The setup process is straightforward and designed to get you operational quickly.

Can I import data from my previous accounting software?

Yes! Exacc supports importing data from spreadsheets (CSV, Excel) and other accounting platforms. You can import your Chart of Accounts, contacts, products, opening balances, and historical transactions. Our import wizard makes the process simple, or contact support for assistance with large data migrations.

Does Exacc support Single Touch Payroll (STP)?

Absolutely! Exacc is fully STP Phase 2 compliant. When you process payroll, employee payment information is automatically reported to the ATO in real-time. This includes salaries, PAYG withholding, and superannuation. Exacc handles all STP reporting requirements, ensuring your business stays compliant with Australian tax obligations.

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